top of page

FAQs

Booking
 

How do I book my first session?
On our website or find re:flow Studio Vienna on Eversports to book your class.

 

Can I book a class for a friend?
Unfortunately, this is not possible. For liability reasons, each participant must have their own account and be properly registered for the class.

 

Can I share my credits with someone else?

No. Credits are linked to a personal account and can only be used by the account holder. Our credit packages are priced for individual use. Sharing credits between multiple people would undermine this pricing structure and would be unfair to other clients. In addition, bookings, waitlists, and attendance tracking are all account based and require one person per account to function properly.
 

For families or households, Eversports offers family account options that allow multiple users while keeping bookings clearly separated.
 

Can I book a private class?
Yes. We offer private sessions on our private floor “The View.”
We have different prices for single, duo, and group sessions.
Please contact us at office@reflowstudio.at for more information.

 

How can I cancel my class?
Please manage all bookings and cancellations via your Eversports account.
Free cancellation is available up to 24 hours before class.

​

Do you have a first-timer offer?
Yes.
Trial Session Reformer or Chair: 25 €
Trial Session Mat or Yoga: 15 €

​​

Do you offer gift cards?
Yes. We offer printable at-home gift vouchers via our website under Gift Cards. You can also purchase a physical gift card directly in the studio.

Classes
 

What’s the difference between re:align and re:flow?
re:align focuses on fundamentals, alignment, and controlled movement.
re:flow is more dynamic, building strength and flow.

 

I’m new to Reformer Pilates. Which class should I book?
Both re:align and re:flow are beginner-friendly.
To learn the fundamentals of Pilates, we recommend starting with re:align.

 

At what age can I join?
From the age of 16.

 

Can pregnant women join group classes?
With your doctor’s clearance, you may join our Reformer and Mat group classes up to week 16, provided you were working out regularly before your pregnancy.

Studio Experience
 

When to arrive to class?
Please arrive 10 to 15 minutes before class start.
Once the class has started, doors may be locked and late entry may not be possible.

Outside of café opening hours, your instructor will let you in at least 10 minutes before class start.

What if I am late?
To protect the flow and focus of the class, late arrivals may not be admitted once the session has started.

​

Are classes in English or German?
Trainers marked DEU teach in German.

We do our best to adapt when possible. Please inform your instructor before class if you have any language needs.
 

Do you have showers and lockers?
Yes. We offer showers, towel service, and lockers.
 

​

Still got questions?
Contact us at hello@reflowstudio.at

bottom of page